Privacy Policy

PRIVACY POLICY

Kirsty Springett Art

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from this website.

PERSONAL INFORMATION WE COLLECT

When you visit this site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. This helps us understand how visitors use the site and improve your experience.

When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing address, shipping address, email address, phone number, and payment details (processed securely by third-party payment providers).

We refer to this information as:
• Device Information – information about how you access and use the site
• Order Information – information needed to process your purchase

Together, these are referred to as Personal Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:
• Process and fulfil your orders
• Communicate with you about your purchase
• Arrange shipping and provide order confirmations
• Screen for potential fraud or risk
• Improve and optimise the website

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties only when necessary to operate the business, such as:
• Payment processors
• Courier and delivery services

We may also share information to comply with legal obligations or respond to lawful requests.

We do not sell or rent your personal information to third parties.

COOKIES

This website uses cookies to enhance your browsing experience and help us understand how the site is used. You can choose to disable cookies in your browser settings if you prefer.

DATA RETENTION

We retain your Order Information for our records unless and until you request that it be deleted, or where legally required.

YOUR RIGHTS

You have the right to:
• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your personal information

To exercise these rights, please contact us using the details below.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page.